Privacy Policy

At Affordable Stormwater Adelaide, we respect your privacy and are committed to protecting any personal information you share with us. This privacy policy outlines what data we collect, how we use it, and how we keep it safe.

1. Information We Collect

We collect minimal personal information, only what is necessary to respond to your enquiry or provide a quote. This may include:

• Your name
• Contact details such as phone number and email address
• Job location or suburb (if provided)
• Any information you choose to include in your enquiry

We do not collect any financial information, tracking data, or sensitive personal information.

2. How We Use Your Information

We use the information you provide solely for the purpose of:

• Responding to your enquiry or providing a quote
• Scheduling and completing your requested services
• Improving our communication and customer service

We do not sell, rent, or share your personal information with third parties, and we do not use your information for marketing or advertising purposes.

3. Cookies and Tracking

Our website does not run ads, and we do not use cookies or tracking tools to collect user behaviour data. The only data we may collect is basic, anonymous traffic information through standard web hosting analytics, used to maintain site performance and security.

4. Data Storage and Security

We take data security seriously. Any information submitted through our contact form is transmitted securely and stored only as long as necessary to process your request. Access to your information is restricted to authorised staff members only.

5. Third-Party Services

Our website may use trusted third-party services such as Formspree for contact forms. These services only process the information you submit and do not use it for any other purpose. Please refer to their respective privacy policies for more information.

6. Your Rights

You have the right to access, update, or request deletion of your personal information at any time. To do so, please contact us directly at info@affordablestormwateradelaide.com.au.

7. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. The latest version will always be available on this page, with the effective date noted below.

Last updated: October 2025